SHIPPING
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Orders are sent via Bpost, from Liège - Belgium to all countries in Europe.
Orders ship every first Monday of the month. During November and December, orders ship every Mondays. You'll recieve a notification by email when your order begin its journey.
Please contact me immediately at [email protected] if you need your order by a specific date.
Delays : 2 - 10 working days, depending on the type of the order and destination
PACKAGING
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All works A3 format and smaller are packaged in a cardboard paper sleeves and shipped flat in rigid mailers.
If your order includes any larger prints, your entire order will be shipped in a sturdy mailing tube.
T-shirts and tote bags are packaged in a cardboard package.
Skateboards are packaged in a cardboard package, with protective bubble wrap.
RETURNS
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Orders are not exhangeable, not refundable.
If you receive an incorrect, defective, or damaged item, please let me know as soon as possible and I will be happy to offer you a replacement or refund.
If the item was damaged in transit, please take photos of each damaged item and the exterior packaging, and email them to me at [email protected].
I'll need these informations in order to file an insurance claim and replace or refund your order.
LOST SHIPMENTS
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If you think your package has been lost in transit, please contact me at [email protected]. I’ll be able to tell you whether your order has shipped, check the tracking status, and replace the order if necessary.